When you buy a product from Mila and Max, we want you to know what you are buying. However, we know that sometimes you might have made a mistake and ordered the wrong product. You might even find that it’s not suitable for your personal needs. As regular online shoppers ourselves, we know that it can be tougher than assumed to get exactly what you aimed for when you made your order.
We understand that, which is why we try and run with the most orderly, mature returns service that we can. With our service, you can make a return to is on ANY order. We offer 100% returns and refunds on any order if you are not happy with the product that you receive.
How do I make a return claim?
All that you need to do is Contact Us about your aim to bring back your product. We can then give you all of the details that you need to make the return. We ask that you contact us directly via social media, e-mail, or phone. You can find out details below:
When you speak to us and you get the all-clear to send your product back, you need to send it back in secure shipping to the following address:
Mila and Max Ltd
27 Old Gloucester Street London