Contact Us

When you work with Mila and Max, you are working with a company who cares about your experience. When you utilise our service and expertise, you should feel as if you are getting a great deal. This is very important to us, and it’s one of the main reasons why we push to make contact simple.

If you wish to get any help at all from the Mila and Max team, then you can do so today. It’s not hard at all to make contact with us. Whether it’s to talk to us about a product, ask about an order, arrange a return, or anything else at all, we’ll be more than happy to speak to you. To get in touch with us today, you have quite a few options.

Contacting Mila and Max by phone

Prefer a phone chat? We know the feeling. At Mila and Max, we are happy to take your calls. All that you need to do is call us on 01908 538761 and someone will take your call. Our lines are typically open from 5AM until 10PM on weekdays, so you can get in touch with us about your most recent order with ease.

Contacting Mila and Max online

Of course, you might also prefer to get in touch with us online. That’s easily done, too. You could come and speak to us via our online chat system. We are currently using the Facebook Chat system to hear from customers online. You can find our Facebook page here, and get in touch with us there for a direct response. 

Would you rather speak to us via e-mail? That is fine. Our e-mail services are set up specifically, and you can contact us today on either of the following e-mail addresses: – This is typically for general enquiries about our product line or service. – This is typically for order enquiries, arranging refunds & shipping queries.

Contacting Mila and Max by post

If you need to send an item back to us or you would rather send us mail, you can do so easily. All that you need to do is send your post on through to us. We are based at the following address:

Mila and Max Ltd

27 Old Gloucester Street 



Whatever your query or question, we look forward to finding an amicable solution that can suit every party. Thank you for your interest in Mila and Max natural hair products and services!